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Thread: General Comments

  1. #31
    Join Date
    Jan 2005
    Posts
    128

    Default

    I find it interesting that, as a client, under the announcements page, I see an announcement regarding the fact that time clocks are now being enforced for fdc employees, reminding them to clock in and out.
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  2. #32
    Join Date
    Jan 2012
    Posts
    2

    Default

    How come support tickets are not responded to.

    My VPS server has been down for over 1 hour now and my ticket is not updated

  3. #33
    Join Date
    Nov 2005
    Posts
    51

    Default

    general dns department dont respond to my add records has been past 3 days why take a lot of time to do this?

  4. #34
    Join Date
    Jun 2009
    Location
    Denver
    Posts
    174

    Default

    I do see right now that the General DNS department has several tickets in their queue. If you haven't had a response to your ticket after 24 hours, you can usually open a ticket with your support department to see what the delay is.

  5. #35
    Join Date
    Nov 2005
    Posts
    51

    Default general dns department already respond

    Quote Originally Posted by ThomasR View Post
    I do see right now that the General DNS department has several tickets in their queue. If you haven't had a response to your ticket after 24 hours, you can usually open a ticket with your support department to see what the delay is.
    hi, i did that but they forward to general dns department again they answer already my tickets and add my records thank you very much

    regards

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